A family had their reservation at a Best Western in Baton Rouge, LA cancelled when they told the hotel that their epileptic son’s service dog would be joining them.
Thirteen-year-old Beau Vaughan has a rare form of epilepsy called Landau-Kleffner Syndrome, which requires him to be accompanied by his golden retriever, Chip, who is trained to alert his family when Beau has a seizure. Chip goes everywhere with Beau, including restaurants and family trips; Beau’s mother, Karen, typically tells hotels in advance that a service animal will be joining them, even though she’s not legally required to do so.
But when she gave Best Western the heads-up, they ended up rescinding her family’s reservation.
